Improving the Hotel Guest Experience with a Mobile App

Improving the experience of your hotel guests is a key factor in improving loyalty and the overall rating from your guest. The question you should ask yourself is what you’re actively doing to improve that experience, from initial booking to check out. Since most people who travel for business or pleasure have enough discretionary income to purchase mobile technology, it’s likely that they are doing a majority of their travel shopping via tablets and smartphones.
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Improving Hotel Guest Loyalty with a Mobile Strategy

It’s impossible to ignore the rapid transformation from desktop to mobile computing devices in the past few years. According to ComScore, at the end of 2013, there were some 156-million smartphone owners in the United States, which equated to a 65.2% market penetration. In the hotel and hospitality industry, an industry that’s centered on customer service, it’s crucial that hoteliers reach out in any way they can to meet and exceed the wants and needs of hotel guests.
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What You Need To Know About Our Custom App Development Offerings

Does your hotel, restaurant or golf club want to include a feature in your app that’s not currently a component of our basic mobile platform?

Mobile Media Applications offers a custom app solution that’s designed to meet your specific needs. We’ll provide one-on-one consulting with you and your team to determine your goals and map out an action plan that will satisfy your business objectives and fulfill your functionality requirements.

Then, we’ll design and develop your custom app and content management system according to the agreed-upon specs. Finally, we’ll launch, test and evaluate your app to be sure it delivers everything you need and exceeds your expectations.

For our current clients we have created a custom news feed, booking engine incorporation and we’re working on a special project with a hotel group based out of New York that combines their individual apps into 1 app that will increase their visibility in the app stores.

If you have an idea that you would like incorporated into an application, please email me to set up a consultation.