The hotel mobile app allows the guest to check-in remotely, offering additional utility and improving the guest experience. Once the guest arrives on property and checks in, whether at the front desk or through the mobile app, and gets settled in, they might find themselves browsing the hotel app looking for local attractions or things to do during their stay. In the app, they will notice a section for the spa, which details available services, prices, displays pictures and testimonials, among other items. This is a great way to showcase what the spa has to offer; in fact, a short overview video might be a great way to highlight your spa and its offerings.
Mobile apps have exploded in usage with travelers over the last few years. Mobile apps bring many advantages to travelers, like making the booking process easier and quicker, as well as making their stay more enjoyable by providing everything they need in the palm of their hands, literally. Mobile bookings continue to rise on mobile devices, signaling a trend that travelers want convenience.
I’m sure you’ve heard of HotelTonight, the popular last minute hotel booking app that offers guests steep discounts on last minute availability. It’s a great idea, especially for properties given that the alternative would be missed room nights. But do people really use it? If you read the title, then you already know the answer, but let’s dive into some examples and stats that will convince you.